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Senior Account Manager

The Senior Account Manager is responsible for planning and managing all aspects of assigned and self-generated accounts from the design stage through completion, ensuring a high level of client satisfaction, while maximizing profit margins and volume.

KEY ACCOUNTABILITIES

• Achieve Annual Quotas and Implement an Effective Business Plan
• Manage the Sales Process and Own the Client Relationship
• Participate in Planning, Programming, Selection, Budgets and Proposals
• Provide Project Management Support Through Closeout of the Project
• Assure Customer Satisfaction, Maintain and Develop New Relationships
• Be available to meet clients’ needs when required, including outside normal
• business hours
• Be responsible for responding to or meeting clients’ requirements within a 24 hour response time

ORGANIZATION STRUCTURE & POSITION

• The Account Manager reports to the Sr. Account Manager Team Lead.
• There are no positions reporting to this position.
• Salary + Variable Compensation.
• 401k matching program + benefits.

QUALIFICATIONS:

• Bachelor’s degree or equivalent
• Successful account management/project management experience of 3 to 5 years, or comparable related experience and education
• Has interpersonal and communication skills to interact effectively with clients and company internal personnel: team player
• Demonstrates commitment to professionalism, integrity and sound judgment in conducting business transactions and providing the highest level of client satisfaction
• High level of empathy for the customer
• Superior organizational skills to simultaneously monitor multiple complex projects
• Availability for evening and weekend work when needed
• Computer proficiency in Word, Excel and Windows environment, including CRM
• Clean DMV that passes company’s insurance requirements and current auto insurance
• Understands company standing in the community and abides by our strong core values and beliefs

Job ID: 2910

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