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Account Manager – Contract Furniture

We are currently seeking an Account Manager to join our staff. Become part of our professional team that prides itself on providing our clients with an exceptional customer service experience. Candidates will be highly motivated, energetic and creative with strong interpersonal skills. You will cultivate, manage and grow accounts to increase overall client satisfaction and maximize their buying potential. As one of the largest Herman Miller certified network dealers and representing many other office furnishing manufacturers, our experienced staff provides space planning, design, project management services and product solutions to help our clients meet their business objectives.

Responsibilities:

• Work with Sales and Management to help execute account opportunity plan strategy and key account activities as assigned
• Manage the needs of the client by being responsive to customer needs and requests
• Work with design and project managers, as needed, to specify and manage projects
• Quote preparation and proposal generation, project management, punch resolution, warranty and demo requests
• Utilize resources to provide excellent customer service, creative product solutions and pro-active suggestions that positively impact our clients
• Pro-active contact with client to review potential opportunities for growth

Qualifications:

• Positive attitude and superior teamwork skills
• Strong commitment to excellent customer service
• PC skills utilizing MS Office products and other proprietary software
• Excellent client communication skills
• Ability to manage and engage customers in the selling process
• Confident in reaching out to new customers
• Ability to cultivate new and existing customer relationships
• Knowledge and understanding of the Office Furniture industry
• Product knowledge and application
• Proven track record of growing sales within an account
• Account Management in office furniture or related field
• Interior Design with Selling or Account Management experience

Job ID: 2990

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